Our Services
Bridging businesses with
exceptional solutions.
Our breadth of strategic knowledge and hands-on implementation experience helps your business thrive with confidence and efficiency.
The OV Pacific Difference
Expert talent for your
business.
VIRTUAL PERSONAL ASSISTANCE
Our Virtual Personal Assistants provide flexible, remote support tailored to your daily business operations, helping streamline administrative tasks.
Calendar and email management.
Research, data entry, and document preparation.
Task coordination to enhance productivity.
CUSTOMER MANAGEMENT
We optimise customer interactions, ensuring timely, personalised service to strengthen client relationships.
CRM setup and management.
Customer inquiries and issue resolution.
Customer feedback and satisfaction tracking.
CALL HANDLING
Our call handling services ensure professional, efficient management of incoming calls, freeing you to focus on core business tasks.
Prompt answering and message forwarding.
Appointment scheduling and follow-up calls.
Customised call routing for efficient client support.
BOOKKEEPING SOLUTIONS
Our accountant-led bookkeeping services ensure precise financial records, allowing you to focus on growing your business.
Day-to-day transaction tracking and reconciliations.
Preparation of financial statements.
VAT and tax compliance services.
PAYROLL MANAGEMENT
We manage your payroll processes to ensure accurate and timely employee payments, keeping you compliant with regulations.
Employee payments and tax submissions.
Management of pensions, National Insurance, and deductions.
Customised payroll reports for tracking.
FINANCIAL REPORTING
Our financial reporting services provide the insights you need to make informed business decisions.
Monthly, quarterly, and annual financial reports.
Cash flow analysis and forecasting.
Budget monitoring and financial planning.
SERVICED ACCOMMODATION MANAGEMENT
Maximize the profitability of your short-term rental properties with our full-service management solutions.
Guest communication and booking coordination.
Listing optimisation for increased visibility.
Ensuring compliance with local property regulations.
MAINTENANCE AND REPAIRS COORDINATION
Keep your properties in top condition with our maintenance and repair services, ensuring a seamless guest experience.
Scheduling and management of routine maintenance.
Coordination of repairs and service providers.
Regular property inspections.
TENANT RELATIONS AND SUPPORT
For long-term property owners, we provide comprehensive tenant management services to ensure smooth operations.
Tenant screening and lease management.
Handling tenant inquiries and conflict resolution.
Rent collection and lease renewals.
Free support with Access to Work
What is Access to Work?
Who is eligible for Access to Work support?
What kind of support can I get?
How do I apply for Access to Work?
Can OV Pacific provide a Virtual Personal Assistant through Access to Work?
How long does it take to receive funding?
How can OV Pacific help with Access to Work?
"Excellent service and quality support. I have been working with OVP (Team VA) for a few months now and I can not praise them highly enough"
Kat Bhat
London, UK.
Common questions
about OV Pacific
What areas of focus does OV specialise in?
How soon can we deploy someone into our team?
Are there any additional costs or taxes associated with OV's outsourcing model?
Are you eligible for Access to Work support?
Have more questions?